Refund policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging and copy of the receipt, and mail your return to the following address:

EmtyStore
Attn: Returns
16108 W. 124th Terrace;
Olathe, KS, 66062

REFUNDS

After receiving your returned purchase and inspecting the condition of your item, we will process your refund. Please allow at least 3 business days from the receipt of your item to process your refund.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or store credit.

Please inspect your order as soon as it arrives and contact us immediately if your item is defective or broken or if you receive the wrong item.

QUESTIONS

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info.emtystore@gmail.com or by contacting us using the Contact Us page https://emtystore.com/pages/contact.

 

EmtyStore

by RubberBow LLC

Last updated: 03/16/2022